Shipping

COVID-19

We are processing and dispatching orders daily, safely and contact-free for all our customers during this time. 

Shipping times/cost

Orders under USD 24.99 will have a shipping fee of USD 5.99 applied. Free shipping is available for orders over USD 25.00.  

*Gameday Shoelces are exclusive to Australia, sent within 24h from the Melbourne warehouse and delivered in 3-days.

We dispatch all orders between 3 – 5 days. Once we dispatch your package, you will receive your shipping confirmation. You can monitor your item at any time through "Track My Order".

Customers service:
Working hours: Monday – Friday 9 am – 9 pm Saturday 9 am – 6 pm.

Returns

Returns will be accepted when:

• Items were purchased in the last 30 days.
• Proof of purchase is provided.
• Items are unused, undamaged and unmarked.
• Items are in their original packaging.

We require all items to be sent via track and trace which is at your cost. We are happy to help arrange a courier with our discounted rates.

When the items arrive and the above criteria is met, we will issue a refund via your payment method for the purchase amount.

If you have more questions on shipping information email us on: support@kicksshoelaces.com